Terms of Service
Last updated: October 26, 2025
Welcome to Membrain! These Terms of Service ("Terms") govern your use of our application and services. By accessing or using our services, you agree to be bound by these Terms.
1. Quotation Validity
Each quotation is valid for 15 (fifteen) days from the date of issue. After this period, Membrain reserves the right to revise, withdraw, or update the quotation without prior notice. All rights are reserved.
2. Payment Terms
100% advance payment is required prior to commencement of work. Work will not begin until payment is received in full.
3. Taxes
Prices are exclusive of taxes unless stated. GST at 18% will be applied as per prevailing law.
4. Scope of Work
The quotation covers only the services and areas specifically mentioned. Any additional or concealed work will be chargeable.
5. Site Readiness
The client shall ensure site access, clear surfaces, electricity, water supply, and safe storage space for materials during work hours.
6. Execution Timeline
Work schedules depend on site readiness, weather, and timely payment. Delays arising from client-side issues are not the contractor’s responsibility.
7. Warranty
Warranty covers workmanship for treated areas as per the selected plan and warranty card. Warranty is void in cases including (but not limited to) structural movement/cracks, flooding/natural calamities, or third-party alterations to treated areas.
8. Exclusions
Unless explicitly stated, civil repairs, plumbing/electrical modifications, and unrelated remedial works are excluded.
9. Quality Assurance
Materials will be genuine and applied as per manufacturer guidelines.
10. Force Majeure
We are not liable for delays/failure due to events beyond reasonable control (e.g., natural disasters, strikes, acts of government).
11. Limitation of Liability
To the maximum extent permitted by law, Membrain is not liable for indirect, incidental, or consequential damages.
12. Governing Law & Jurisdiction
These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the courts at the project location or our registered office, as applicable.